Refunds and Returns

We gladly accept returns

Contact us within 14 days of delivery.
Dispatch items back within 30 days of delivery.
Once we receive the returned item the refund will be processed within 3 days.

We don’t accept exchanges or cancellations

But please contact me if you have any problems with the order.

Conditions of return

If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Shipping returns

To return your product, you should mail it to: Senraw, 56 Deepdale, Lowestoft, Suffolk, NR33 8TU.
Buyers are responsible for return postage costs.

Need help?

Contact us at karl@senraw.co.uk or paul@senraw.co.uk or use my Contact Form for questions related to refunds and returns.

 
 
 
 
 

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