Senraw provides a 12 month nontransferable warranty on all watches, from the date of purchase.

The warranty covers material and manufacturing defects only and does not cover what we determine to be accidental or owner negligence caused defects.

The warranty does not cover any of the following:

  • Accidental or owner negligence caused damage
  • Unauthorised repairs
  • Scratches or chips
  • Normal wear and tear
  • Aging (alteration of colour)
  • Damage or wear on any straps, bracelets and other accessories

It will be at Senraw’s discretion to deem whether any damage/defect falls within the above categories or not.

Shipping costs incurred for return any watches to us are the owner’s responsibility.

To initiate a service or repair of your watch simply contact us.

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